We built Flowza because
we lived the problem.
Flowza started with a simple, frustrating observation: small businesses were losing thousands in sales every week — not because of bad products, but because no one was answering the phone at midnight.
Read our storyOur story
How a saree shop in Dhaka became the reason Flowza exists.
1Where it started
It was 2024. One of our founders was helping his cousin set up a small saree shop on Facebook. The shop was doing well — beautiful products, loyal customers, genuine word-of-mouth. But every night, the same scene: 30, 40, sometimes 60 unread Messenger messages. Customers asking about prices, sizes, delivery. Most of them came in after 10pm, when the shop was closed. By morning, half of those customers had already ordered from a competitor. Not because the saree shop had worse products. Just because they responded first.
2Why existing tools failed
We looked at every chatbot tool on the market. ManyChat, WATI, Tidio, Respond.io. They all had the same problem: they were built for Western businesses, priced in USD, and completely unable to understand Bangla or Banglish. When a customer types "vai daam koto? deliver diben?" — these tools had no idea what to do. They'd hit a fallback message. The customer would bounce. And the business owner would go back to manually answering 200 messages a day. The problem wasn't just the language. It was that none of these tools combined AI sales conversations with review management. And none of them cost what a Bangladeshi SMB could actually afford.
3What we decided to build
So we built Flowza — an AI that actually understands how Bangladeshi (and South Asian) customers talk. Banglish, Bengali script, English, or anything in between. It reads each message, understands context, and responds the way a well-trained sales person would — with the right tone, the right information, and a genuine push to convert. We also bundled in AI Google & Facebook Review Reply because we saw that businesses were losing Google rankings entirely, not from bad service, but from ignored reviews. One product. One dashboard. No technical setup. No USD pricing. bKash and Nagad accepted from day one.
4Where we are today
Today, Flowza powers conversations for 80+ businesses across Bangladesh. Restaurants that never miss a dinner reservation anymore. Clinics where the receptionist finally gets a lunch break. F-commerce sellers who literally make sales in their sleep. We're a small team — obsessed with making AI genuinely useful for the businesses that need it most but are usually the last to benefit from it. We're just getting started.
Our Mission
Make world-class AI accessible to every SMB — in their language, at a price that doesn't require a VC-backed budget.
What we believe in
Four values that shape every decision we make — from product features to how we write our pricing page.
Simplicity first
Every feature we build must pass one test: can a restaurant owner set it up in under 10 minutes, without reading a manual? If the answer is no, we go back to the drawing board. Simple is hard. We choose hard.
SMB obsessed
We don't build for Fortune 500 companies with dedicated IT teams. We build for the clinic owner answering messages at midnight, the F-commerce seller managing 200 orders alone, the salon owner who just wants the phone to stop ringing. Their problems are our problems.
AI with a human touch
AI should feel like a warm, knowledgeable team member — not a robotic FAQ machine. Every Flowza response is designed to be on-brand, contextual, and genuinely helpful. When customers get a reply that feels human, they buy. When they get a bot reply, they leave.
Honest pricing
We charge what the value is actually worth to a small business — not what we can squeeze out of someone locked into an annual contract. No hidden overage fees. No surprise charges. No USD pricing for a Bangladeshi taka economy. What you see is what you pay.
The team behind Flowza
A small, focused team of builders, designers, and AI engineers — based in Dhaka with a global mission. We care deeply about the businesses we serve.
Rafiq A.
Co-founder & CEO
Sadia A.
Co-founder & CTO
Minhaj R.
Head of Product
Nadia K.
Head of AI
Imran H.
Growth & Marketing
Fatima I.
Customer Success
We're hiring ✨
If you're passionate about AI, love building things for real businesses, and want to work on a product used by hundreds of owners every single day — we'd love to hear from you.
Reach out about open rolesNow that you know who we are —
See what Flowza can do